Biofase is the first non-food based biodegradable product. This means we are not using food sources such as corn or potato, which could be used for feed. We use avocado seed agrowaste as a raw material, from which we extract the biopolymer through our patented technology.
We have been globally recognized for our technology and the potential to be a feasible solution to the current plastic pollution crisis.
We help reduce global warming and plastic pollution.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org, with the subject: “REFUND: Your name”.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: Quantum Marketing Services, Pew Corner, Old Portsmouth Road, Guildford, GU3 1LP.
To return your product, you should mail your product to: Quantum Marketing Services, Pew Corner, Old Portsmouth Road, Guildford, GU3 1LP.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Shipping information available upon request.
An e-mail will be sent to the address provided to confirm order processing.
We work with main logistics suppliers such as DHL and Parcelforce, among others. Logistics may vary depending on geographical location and/or other conditions.
We always strive to provide the best service possible, for inquiries, feedback or to place a claim, please write to firstname.lastname@example.org, using the SUBJECT: “SHIPPING, your name”.
Using agricultural waste to produce straws and cutlery, that’s real sustainability. This means that, due to the content originating from agricultural crop waste, Biofase products are more farm and forest friendly.
The Avocado is a magical fruit, it is delicious and offers an enormous amount of nutrients that benefit our health. However, Biofase discovered recently that the Avocado seed also contains special properties that can help to reduce plastic contamination around the World. In 2012, Biofase discovered that Avocado seeds can be converted into a biodegradable plastic polymer. This technology developed by Biofase, is one of the real solutions to counter plastic pollution. This manufacturing process enables the production of bioplastic products with minimal carbon footprint impact on the environment.